Accessibility Statement

This accessibility statement applies to the digital service https://fili.fi/ and was last updated on 28 September 2020. We have evaluated the accessibility of the service ourselves.

Digital service compliance status

The service is for the most part compliant with critical accessibility requirements.

Non-accessible content

The website has some accessibility problems:

  • some materials are presented in a PDF format that is not machine-readable.

The website may contain non-accessible content that is not within the scope of the applicable legislation:

  • office software files (such as .doc, .pdf and .odt files) that were published before 23 September 2018
  • web content that was archived before 23 September 2019
  • social media content not produced, funded or overseen by the service provider.

We are aiming to have PDF materials published in 2019 and 2020 converted to an accessible format in 2020. Some PDF materials produced before 2019 may be in a format that cannot be machine read. This is due to the unreasonable burden posed by reproducing a large number of files. All non-accessible content will be provided in an accessible form upon request.

Have you noticed an accessibility gap in our digital service?

We will do our best to correct the problem. Please contact us by email: .

Supervisory authority

If you notice any problems with the accessibility of this website, first provide feedback to us, the administrators of this site. We have 14 days to reply. If you are not satisfied with our response or if you have not received a response within two weeks, you can file a complaint with the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency provides detailed information about how to file a complaint and how the matter will be handled.

Supervisory authority contact information

Regional State Administrative Agency for Southern Finland
Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility)
www.saavutettavuusvaatimukset.fi (available in Finnish and Swedish)
. (switchboard) +358 295 016 000

We are working continually to improve accessibility

We are committed to improving the accessibility of our digital services. In 2020 we improved the website’s accessibility in respect to alternative text and contrast, among other measures.

We offer support for users for whom our digital services are inaccessible. You can contact us by phone or email, or come visit us at:

FILI
Hallituskatu 2 B, 00170 Helsinki

Silja Hakulinen
+358 (0)40 5347 526